:root{
  --ink:#10302F; --ink-2:#2E4D4B; --muted:#5B6F6D; --line:#D9DED9; --bg:#F5F3EE; --card:#FFFFFF;
  --brand:#14524F; --brand-2:#0E3E3C; --accent:#C44F20; --accent-2:#A8411A; --soft:#E6F0EE; --warn:#FFF4E5; --bad:#B42318;
  --r:14px; --shadow:0 1px 2px rgba(16,48,47,.06),0 8px 24px rgba(16,48,47,.08);
}
*{box-sizing:border-box}
html{-webkit-text-size-adjust:100%}
body{margin:0;background:var(--bg);color:var(--ink);font:400 17px/1.55 "Figtree",system-ui,-apple-system,"Segoe UI",Roboto,Arial,sans-serif}
a{color:var(--brand)}
.top{background:var(--card);border-bottom:1px solid var(--line)}
.top .in{max-width:760px;margin:0 auto;padding:14px 16px;display:flex;align-items:center;gap:12px}
.brand{display:flex;align-items:center;gap:10px;text-decoration:none;color:var(--ink);font-weight:800;letter-spacing:-.01em;font-size:18px}
.brand svg{flex:none}
.top .safe{margin-left:auto;font-size:13px;color:var(--muted);display:flex;align-items:center;gap:6px}
main.app-main{max-width:760px;margin:0 auto;padding:24px 16px 64px}
.card{background:var(--card);border-radius:var(--r);box-shadow:var(--shadow);padding:24px 20px}
@media (min-width:640px){.card{padding:34px 36px}}
h1{font-size:28px;line-height:1.2;margin:0 0 10px;letter-spacing:-.02em}
h2{font-size:22px;line-height:1.25;margin:0 0 8px;letter-spacing:-.01em}
h3{font-size:18px;margin:0 0 6px}
h1:focus,h2:focus,.q:focus{outline:none}
p{margin:0 0 14px}
.lede{color:var(--ink-2);font-size:18px}
.muted{color:var(--muted)}
.small{font-size:14px}

/* progress */
.progress{display:flex;align-items:center;gap:12px;margin:0 0 18px}
.progress .bar{flex:1;height:8px;background:#E3E7E3;border-radius:99px;overflow:hidden}
.progress .bar i{display:block;height:100%;background:var(--brand);border-radius:99px;transition:width .3s}
.progress span{font-size:13px;color:var(--muted);white-space:nowrap}
.back{background:none;border:0;color:var(--brand);font-family:inherit;font-weight:600;font-size:15px;line-height:1;padding:8px 0;cursor:pointer;display:inline-flex;gap:6px;align-items:center}

/* choice cards */
.q{font-size:24px;line-height:1.25;margin:4px 0 6px;font-weight:750;letter-spacing:-.015em}
.hint{color:var(--muted);margin:0 0 18px;font-size:15px}
.choices{display:grid;gap:10px;margin:0 0 18px}
.choices.two{grid-template-columns:1fr 1fr}
.choice{position:relative;display:flex;align-items:center;gap:12px;min-height:56px;padding:12px 16px;border:2px solid var(--line);border-radius:12px;background:#fff;cursor:pointer;font-weight:600;text-align:left;width:100%;font-size:16px;color:var(--ink);transition:border-color .15s,background .15s}
.choice:hover{border-color:#9FB5B1}
.choice input{position:absolute;opacity:0;pointer-events:none}
.choice .tick{flex:none;width:22px;height:22px;border:2px solid #9FB5B1;border-radius:6px;display:grid;place-items:center}
.choice.radio .tick{border-radius:50%}
.choice[aria-checked=true],.choice:has(input:checked){border-color:var(--brand);background:var(--soft)}
.choice[aria-checked=true] .tick,.choice:has(input:checked) .tick{background:var(--brand);border-color:var(--brand)}
.choice[aria-checked=true] .tick::after,.choice:has(input:checked) .tick::after{content:"";width:6px;height:11px;border:solid #fff;border-width:0 2.5px 2.5px 0;transform:rotate(45deg) translate(-1px,-1px)}
.choice.radio:has(input:checked) .tick::after{width:8px;height:8px;border:0;border-radius:50%;background:#fff;transform:none}
.choice:focus-within{outline:3px solid #9CC9C2;outline-offset:2px}

/* chips (compact multi-select) */
.chips{display:flex;flex-wrap:wrap;gap:8px;margin:6px 0 14px}
.chip{position:relative;display:inline-flex;align-items:center;min-height:42px;padding:8px 14px;border:1.5px solid var(--line);border-radius:99px;background:#fff;cursor:pointer;font-size:15px;font-weight:600;color:var(--ink-2)}
.chip input{position:absolute;opacity:0;pointer-events:none}
.chip:has(input:checked){background:var(--brand);border-color:var(--brand);color:#fff}
.chip:focus-within{outline:3px solid #9CC9C2;outline-offset:2px}

/* fields */
.field{margin:0 0 16px}
.field>label,.field>.label{display:block;font-weight:650;margin:0 0 6px;font-size:16px}
.field .opt{font-weight:400;color:var(--muted);font-size:14px}
input[type=text],input[type=email],input[type=tel],input[type=date],input[type=month],input[type=number],input[type=password],select,textarea{
  width:100%;font:inherit;font-size:17px;color:var(--ink);background:#fff;border:1.5px solid #B8C4C1;border-radius:10px;padding:12px 14px;min-height:50px}
textarea{min-height:96px;resize:vertical}
input:focus,select:focus,textarea:focus{outline:none;border-color:var(--brand);box-shadow:0 0 0 3px #CFE5E1}
.row{display:grid;gap:12px}
@media (min-width:560px){.row.two{grid-template-columns:1fr 1fr}.row.three{grid-template-columns:2fr 1fr 1fr}}
.err{display:none;color:var(--bad);font-size:14px;margin-top:6px;font-weight:600}
.invalid .err{display:block}
.invalid input,.invalid select,.invalid textarea{border-color:var(--bad)}
.invalid .choices .choice,.invalid .chips .chip{border-color:#E8A49C}
.money{position:relative}.money::before{content:"£";position:absolute;left:14px;top:50%;transform:translateY(-50%);color:var(--muted)}
.money input{padding-left:30px}

/* buttons */
.app-main .btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;min-height:54px;padding:14px 24px;border:0;border-radius:12px;background:var(--accent);color:#fff;font-family:inherit;font-weight:700;font-size:17px;line-height:1.1;cursor:pointer;text-decoration:none;width:100%}
.app-main .btn:hover{background:var(--accent-2)}
.app-main .btn[disabled]{opacity:.55;cursor:not-allowed}
.app-main .btn.secondary{background:#fff;color:var(--brand);border:2px solid var(--brand)}
.app-main .btn.secondary:hover{background:var(--soft)}
.app-main .btn.small{min-height:42px;padding:10px 16px;font-size:15px;width:auto}
@media (min-width:560px){.app-main .btn{width:auto;min-width:220px}}
.actions{display:flex;flex-direction:column;gap:10px;margin-top:22px}
@media (min-width:560px){.actions{flex-direction:row;align-items:center}}

.field>label.consent{display:flex;font-weight:400;font-size:15px;margin:0}
.consent{display:flex;gap:14px;align-items:flex-start;padding:14px;border:1.5px solid var(--line);border-radius:12px;background:#FBFBF9;font-size:15px;cursor:pointer}
.consent input{width:22px;height:22px;flex:none;margin:1px 0 0;accent-color:var(--brand)}
.notice{background:var(--soft);border-radius:12px;padding:14px 16px;font-size:15px;color:var(--ink-2);margin:16px 0}
.notice.warn{background:var(--warn)}
.good{display:flex;gap:12px;align-items:flex-start;background:var(--soft);border-radius:12px;padding:14px 16px;margin:0 0 18px}
.good svg{flex:none;margin-top:2px}
.trust{display:flex;flex-wrap:wrap;gap:8px 18px;margin:18px 0 0;padding:0;list-style:none;font-size:14px;color:var(--muted)}
.trust li{display:flex;gap:6px;align-items:center}
.foot{max-width:760px;margin:0 auto;padding:0 16px 40px;font-size:13px;color:var(--muted)}
.hp{position:absolute;left:-9999px}
.hidden{display:none !important}

/* package hub */
.sections{list-style:none;margin:18px 0 0;padding:0;display:grid;gap:10px}
.sections button{width:100%;display:flex;align-items:center;gap:14px;padding:16px;border:1.5px solid var(--line);border-radius:12px;background:#fff;cursor:pointer;text-align:left;font:inherit;color:var(--ink)}
.sections button:hover{border-color:#9FB5B1}
.sections .num{flex:none;width:34px;height:34px;border-radius:50%;display:grid;place-items:center;background:#E8ECE9;font-weight:800;color:var(--ink-2)}
.sections .done .num{background:var(--brand);color:#fff}
.sections .t{flex:1}
.sections .t b{display:block;font-size:17px}
.sections .t small{color:var(--muted);font-size:14px}
.sections .go{color:var(--brand);font-weight:700;font-size:15px}

/* rooms + photos */
.room{border:1.5px solid var(--line);border-radius:14px;padding:16px;margin:0 0 14px;background:#fff}
.room h3{display:flex;justify-content:space-between;align-items:center;gap:10px}
.room .rm{background:none;border:0;color:var(--muted);font-family:inherit;font-weight:600;font-size:14px;cursor:pointer;text-decoration:underline}
.photos{display:grid;grid-template-columns:repeat(auto-fill,minmax(92px,1fr));gap:8px;margin:8px 0 6px}
.ph{position:relative;aspect-ratio:1;border-radius:10px;overflow:hidden;background:#E8ECE9}
.ph img{width:100%;height:100%;object-fit:cover;display:block}
.ph .x{position:absolute;top:4px;right:4px;width:28px;height:28px;border-radius:50%;border:0;background:rgba(16,48,47,.75);color:#fff;font-size:16px;line-height:1;cursor:pointer}
.ph.up::after{content:"";position:absolute;inset:0;background:rgba(255,255,255,.55) linear-gradient(90deg,transparent,rgba(255,255,255,.7),transparent);background-size:200% 100%;animation:sh 1s linear infinite}
.ph .pdf{display:grid;place-items:center;height:100%;font-weight:800;color:var(--ink-2)}
@keyframes sh{to{background-position:-200% 0}}
.addph{aspect-ratio:1;border:2px dashed #9FB5B1;border-radius:10px;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:4px;color:var(--brand);font-weight:700;font-size:13px;cursor:pointer;background:#FBFBF9;text-align:center;padding:6px}
.addph input{display:none}
.summary dl{display:grid;grid-template-columns:minmax(120px,40%) 1fr;gap:6px 14px;margin:0 0 14px;font-size:15px}
.summary dt{color:var(--muted)}
.summary dd{margin:0}
.toast{position:fixed;left:50%;bottom:20px;transform:translateX(-50%);background:var(--ink);color:#fff;padding:12px 18px;border-radius:10px;font-size:15px;box-shadow:var(--shadow);z-index:10}

/* landlord type-ahead */
.field{position:relative}
.suggest{list-style:none;margin:6px 0 0;padding:6px;border:1.5px solid #B8C4C1;border-radius:12px;background:#fff;box-shadow:var(--shadow);position:absolute;left:0;right:0;z-index:5;max-height:340px;overflow:auto}
.suggest li{padding:11px 12px;border-radius:8px;cursor:pointer;font-weight:600;display:flex;justify-content:space-between;gap:10px;align-items:baseline}
.suggest li small{color:var(--muted);font-weight:400;font-size:13px;white-space:nowrap}
.suggest li.on,.suggest li:hover{background:var(--soft)}
.ym{display:flex;gap:10px;max-width:340px}.ym select{flex:1;min-width:0}
/* Photos step: labelled boxes, progress ring, pinned Next button, continue-on-phone box */
.slots{display:grid;grid-template-columns:1fr 1fr;gap:10px;margin:8px 0 10px}
.slots.one{grid-template-columns:minmax(0,260px)}
.slot{position:relative;aspect-ratio:1;border:2px dashed #9FB5B1;border-radius:14px;background:#FBFBF9;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:6px;padding:10px;text-align:center;color:var(--brand);cursor:pointer;overflow:hidden}
.slot:hover{border-color:var(--brand)}
.slot:focus-within{outline:3px solid #9CC9C2;outline-offset:2px}
.slot input{position:absolute;opacity:0;pointer-events:none}
.slot span{font-weight:800;font-size:15px;line-height:1.2;color:var(--ink)}
.slot small{font-size:13px;color:var(--muted)}
.slot.done{border:2px solid var(--brand);background:#E8ECE9;padding:0}
.slot.done img{position:absolute;inset:0;width:100%;height:100%;object-fit:cover}
.slot .tag{position:absolute;left:8px;bottom:8px;right:8px;background:rgba(16,48,47,.82);color:#fff;font-size:12px;font-weight:700;border-radius:7px;padding:4px 7px;text-align:left}
.invalid .slot:not(.done){border-color:#E8A49C}
.addph b{font-size:26px;line-height:1}
.prog{position:absolute;inset:0;display:grid;place-items:center;background:rgba(255,255,255,.75)}
.prog i{--p:0;width:54px;height:54px;border-radius:50%;background:conic-gradient(var(--brand) calc(var(--p) * 1%),#DDE5E2 0);display:grid;place-items:center}
.prog i span{width:42px;height:42px;border-radius:50%;background:#fff;display:grid;place-items:center;font-size:12px;font-weight:800;color:var(--ink);font-style:normal}
.stickybar{position:sticky;bottom:0;margin:18px -4px 0;padding:12px 4px calc(12px + env(safe-area-inset-bottom));background:linear-gradient(rgba(255,255,255,0),#fff 22%);z-index:3}
.stickybar .btn{width:100%}
.phonebox{display:flex;gap:16px;align-items:center;border:1.5px solid var(--line);border-radius:14px;padding:14px;margin:16px 0;background:#fff;font-size:15px;line-height:1.5}
.phonebox .qr{flex:none;width:150px;height:150px}
.phonebox .qr svg{width:150px;height:150px;display:block}
.app-main .phonebox .btn{width:auto;min-height:0;margin:8px 0 4px;padding:8px 14px;font-size:14px}
@media (max-width:520px){.phonebox{flex-direction:column;align-items:flex-start}}
.app-main ~ .toast,.toast{bottom:calc(96px + env(safe-area-inset-bottom))}
/* Claim page: "you've already started a claim" banner */
.carryon{background:var(--soft);border:1.5px solid #B9D3CE;border-radius:14px;padding:16px;margin:0 0 16px;display:grid;gap:10px;font-size:15px;line-height:1.5}
.app-main .carryon .btn{width:auto;justify-self:start}
.carryon .back{padding:0;justify-self:start}

.choice span small{display:block;font-weight:400;font-size:14px;color:var(--muted);margin-top:2px;line-height:1.35}
.linkish{background:none;border:0;padding:0;font:inherit;color:var(--brand);text-decoration:underline;cursor:pointer;text-align:left}