Report Your Council & Housing Association Complaints.

Check if you're eligible to claim repairs and compensation.

We are a claims management company. You do not need to use a claims management company to make your complaint, you can complain to your landlord or refer it to the Housing Ombudsman yourself for free.

What counts as a Home disrepair claim?

Maintenance issues which cause health problems, or directly put anyone in the household at risk, or cause high and sustained levels of stress and suffering, can be considered Home disrepair claims. Here are some common examples:

  • A faulty gas, electricity or water supply
  • Damp and Mould
  • Vegetation growth/build-up on the building’s exterior
  • A faulty toilet, bath, shower or sinks
  • Broken or faulty guttering, downpipes or drainage
  • Damaged or worn brickwork resulting in damp or leaks
  • Unsafe flooring
  • An unsafe staircase
  • Defective roofing or gutters.

Damp or mould on walls / ceilings

Defective windows and doors

A faulty gas, electricity or water supply

Damaged or worn brickwork resulting in damp or leaks

The Housing Ombudsman

Struggling with Housing Disrepair? The Housing Ombudsman Can Help!

Have you reported issues to your council or housing association but received no response or inadequate action? You have rights, and we’re here to help you get the repairs and compensation you deserve!

No Win, No Fee – You don’t pay unless we win your case.
Expert Legal Support – Our specialists handle everything for you.
Claim Compensation – For inconvenience, health issues, and damaged belongings.

The Housing Ombudsman is here to help!
If your landlord has failed to act, you can take your complaint to the Housing Ombudsman. This independent body ensures councils and housing associations meet their legal responsibilities.

For professional legal support, we can take action on your behalf to ensure your home is safe and habitable.

Don’t wait—contact us today for a free consultation and get the justice you deserve!

Who can I claim against?

If you have reported your problems to the landlord but it has not been fixed within a reasonable timeframe, you may be able to bring a claim. Your home is your castle, and nobody should have to tolerate living somewhere that is unsafe or not fit for purpose. We take Housing disrepair claims seriously, and it is our pleasure to pursue rogue landlords on your behalf. We will ensure your rights are not ignored. Our team of expert solicitors specialise in getting justice for you.